Monthly Archives: July, 2010

Deal with office criticism diplomatically

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Whenever you receive criticism from a boss or colleague, you have a choice: You may respond defensively and make an instant enemy out of someone you will have to interact with for a long time, or you may attempt to take the high road by responding in ways that defuse, rather than aggravate, tensions. Some tips on doing so: • Respond in person. Even if you’re criticized via e-mail, respond in person, if possible. Why? Because e-mail is devoid of body language and tone of voice. In addition, angry e-mails are frequently fired off quickly without due consideration. E-mails tend…